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Customer care

Shipping policy

Clear information about dispatch, delivery timelines and shipment support for 3Dark orders.

Last updated: 17 August 2026

Shipping coverage and charges

We currently ship to serviceable PIN codes across India. Standard delivery is free unless a different charge is clearly shown at checkout.

Dispatch and delivery timeline

Orders are generally prepared and dispatched within 1–3 working days. Estimated delivery is 5–8 working days from order confirmation. Remote locations, public holidays, weather, courier disruption or other events outside our control may extend these timelines.

Tracking and delivery attempts

Tracking details are shared when available after dispatch. Customers should provide a complete address and reachable phone number. Courier partners may make multiple delivery attempts; an undeliverable shipment may be returned to 3Dark.

Delayed, lost or damaged shipment

Contact us at 3darkclothings@gmail.com or +91 94253 22743 with your order number. For visible damage, retain the packaging and record an unboxing video before using the product.